Privacy Policy
We collect only the information needed to deliver assessments, provide programs, and communicate with clients. We do not sell personal information. This policy explains what we collect, how it is protected, and how you can request removal of your information.
When you begin an assessment, you are asked to agree to this policy.
ASSESSMENT DATA
Assessments are delivered through a third-party platform that meets SOC 2 Type II, the widely recognized security standard for platforms handling customer data. An independent auditor verified that the platform's security controls worked as designed over a sustained period, not just on paper. Data is hosted in encrypted form in Canada.
Your responses are linked to your name and email address so that we can deliver your report.
Who sees your results depends on how the assessment was arranged. The coach or facilitator leading your engagement sees your results. If your organization or manager sponsored the assessment, the sponsor may receive results as described on the first page of that assessment. Each assessment has a different design and a different set of people who see the results.
Certified Coaches are independent professionals, not employees of Anchor Relationships. Coaches who receive your results are responsible for how they store and use any copies they keep.
RESEARCH USE
We use de-identified assessment data to research, validate, and improve our assessments, and we may publish the findings. Names, email addresses, and other identifying details are removed. Research data does not include information that identifies individuals.
Once a response has been de-identified and combined into a research dataset, it can no longer be traced back to you, which also means it cannot be located and removed. A deletion request removes your identifiable records but does not reach data that has already entered the research set.
CUSTOMER RECORDS
Contact and enrollment information you provide, such as your name, email address, and program registration details, is stored in our customer relationship management system, which meets SOC 2 Type II and encrypts data in transit and at rest. We use this information to manage enrollments, deliver services, and send communications you have requested.
HOW LONG WE KEEP INFORMATION
We keep assessment responses, reports, and contact records for as long as needed to deliver our services and to meet our legal and accounting obligations. Records no longer needed for those purposes are deleted. De-identified research data may be kept indefinitely. You can request removal at any time.
PAYMENTS AND SESSIONS
Payments are processed by a third-party payment provider. We do not store your card details. The provider retains transaction records for the period that tax and financial regulations require, so payment records are not deleted at your request.
Live sessions are scheduled and delivered through a third-party video platform, which holds registration details and any recordings under its own retention terms.
COOKIES
Necessary cookies keep the site working. They support page navigation, form security, payment, and session scheduling. These cannot be turned off.
Optional cookies help us understand how the site is used. Where consent is required, you are asked before these cookies are set, and you can change your choice at any time through the cookie preferences link on this site.
REQUESTING REMOVAL OF YOUR INFORMATION
You may request removal of your information at any time by submitting a request through the contact form on this website. We may need to verify your identity before acting on a request.
Three things are worth knowing before you make the request.
A report that has already been delivered is a fixed document. Deleting your response record means the report can no longer be generated again, but it does not recall copies already sent.
If you took part in a Team Assessment, a Relationship 360, or a Becoming Anchors assessment, your response forms part of a shared result. Removing it changes the shared results and may leave too few responses for a group report to be produced.
Unsubscribing from our emails stops the emails. It is not the same as deleting your records, and you can ask for either or both.
If a security incident affects your personal information, we will notify you as required by applicable law.
AGE
Assessments and programs are for adults age 18 or over.
QUESTIONS
For more information about how we handle security and privacy, use the contact form on this website. We answer questions from individuals and from organizations conducting vendor reviews.